SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time. Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of destagadgets (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://destagadgets.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast shipping good
thanks nice keyboard
The product arrived on time and exactly. but there is a part about the product. I think it goes to sleep when you don't touch it for about a minute. it gives a little discomfort when using this feature. I wish it was a manual release key instead.
Great keyboard! Noiseless and very pleasant to use. The only thing that disappointed the mouse in the kit for some reason is not noiseless. Ordinary wireless mouse. In general, the store is excellent and the delivery on time came 4 weeks. I advise those who at night at the computer and does not want to wake anyone)
thank you so much. best product.
Recommended
The order came for two weeks in israel. the keyboard and mouse work very quietly and gently, it's nice to work. thank you very much to the store, i recommend everyone.
0 k
Very good product, I recommend to future buyers. Reliable trader compared to some.
The order is good, and its specification as you expected. Thank you for your cooperation and services
Good quality. Connected through BT. Works perfect. Highly recommend
The order came for 2 weeks. Everything works. The keyboard and mouse are silent, which is very striking. The order is satisfied.
everything ok
fast what I askes for
+
Very good…
Awesome combo. Especially love mouse keys, which are really silent
It looks beautiful and very comfortable to type.. No sounds and even mouse doesnt have any click sound.. Sad that capslock and numlock, on or off cannot be seen.. You have to type anything to check if Capslock is on or off.. Everything else works perfectly.. Deserves a 5*.. Thank you very much.. 100% recommended..
keyboard is great. i paired it with 2 different devices through Bluetooth. works with Amazon firetv stick also. runs on single AA battery. the only problem is that there is no on-off switch on the keyboard.mouse is silent.yet to use the programmable buttons. scroll button is very slippery, offers very little friction to scroll properly.
Good quality as expected
She is just super, the husband is happy, really noiseless, thank you, everything is super!!!
Everything as described!
fantastic :D
Very good quality, swietnie works.
Looks great and works like a dream