SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time. Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of destagadgets (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://destagadgets.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is my second purchase, the headphones have a good autonomy and a very good sound quality, I recommend
Good hearing aid, good value. The case is acceptable, arrived with a little over 1 month.
Headphones of good quality for a budget price. I'm buying the second couple to a friend. In them all at a high level, only the magnet between them is weak. Sound quality is excellent. For this money it's hard to find better in sound. Went to poltava (ukraine) exactly 2 weeks, received in ukrmail. I recommend!
A bit of plastic finish, sound is OK for audio book listening.
I got here in 25 days, they work muuuuuy well i have 1 week using the, it's very loud and very comos.
Product arrived fast, not taxed and excellent quality audio. Recommend!
Perfect! Good sound. Thanks :-)
Headphones are not bad but s09 sound is better.
Really great the distance you can go a far from the device is impressive. Easy to connect though the place for charge the headphone doesnt lock back correctly
In principle, the ears are not bad, although i expected not much more. There are basses, but for me, it's rather weak. 6/10.
Great shop
low base with some songs
The product arrived fast and packed. Just like the description. Sounds normal.
very good product
love it :))
Correspond to the description, the sound is 4, normally, pleased with the cover)
I bought my girlfriend very pleased
Awsome product, box was bit squeezed but product is good Delivered within given period, 20 days, Sound Quality is Awsome in this prise range
Very good sound. Long cables, by which do not fall out with ear headphones when rotating głowyl. Extra Plus is round case lockable zipper with pocket for cable charging equipment.
Came in two weeks. The sound quality is excellent, i recommend!
Sound super quality headphone super packing super.
They work fine. The sound is good.
Great! Sound is good. Now I can work out in the gym without wires in my way.
product is good, earphone quality is best. thanks for pouch
I have used the item after one full recharge and it lasted about 7 hours after rigorous use of music and calls. I am satisfied with the product keeping in view the price the quality is great. For those who are expecting rich and deep base, stay away but for daily use its a great product. Fits nicely with the right selection of earbuds. Thumbs up and recommend!