SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time. Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of destagadgets (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://destagadgets.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Albanian Lek (ALL)
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Argentine Peso (ARS)
apparently looks good... haven't operated yet. I think I need a lan cable. kindly someone tell what what LAN cable I need to configure it? moreover also tell me where is SD card slot.
Works well.
The first test is ok. .. For this money norms...
The camera is great. Delivery less than two weeks. An excellent salesman.
Very well it will check its operation
Great works well. Fast transport. Distinguished product. Thank you!
Good camera
All ok
Thank you! I got the cameras. For its price is normal. Although the resolution could be less. She's giving up fullhd. The sound does not write. Directly the store does not say it. But in general, you can use it. I recommend
super
Everything is super! For the second time i order from this store. The quality of the goods is satisfied. I recommend to everyone.
All right. Thank you.
Came all well store responsible good product i appreciate buying from your store i just can't connect with windows xp cms
Second camera i ask. The first was 6 months ago and it works perfectly.
Ok
working good
Perfect, good image quality, easy to set
OK
Nice rendering of the camera, good listening to the technical service. A lived advice if you can not make the camera appear with YOOSEE 2019 remember to use a version of 2018 and all problems will be solved quickly!!!!
Everything looks fine, very good for the price.
Fast delivery and good quality product
Well received, I tried, it works, thank you very much.
perfect
everything good
ok