We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
function very well
Fast charger, quality material
Good compact charging. I liked it. The tracker was tracked. Ordered on april 18 came within three weeks.
fast shipping good quality
Great product!! Recommend to everyone
Ordered 30.03 arrived 24.04. Packed in a bag-pup + "firm" bag. The charger is good, but too light. Gives 2a from both nests.
(Albanian language) Produkti mbërriti para afatit, nuk kishte probleme apo dëmtime, e kam provuar edhe mënyrën si punon dhe punon në rregull, e rekomandoj që të tjerët ta blejnë, ky nuk është publicitet, por vlerësim i sinqertë. (në gjuhën Angleze) The product arrived before the deadline, had no problems or damages, I have tried the way it works and works well, I recommend that others buy it, this is not publicity, but honest rating.
Came for a month in rb, delays were at customs, everything works, the goods are both in the photo and in the description
Charging liked, executed neatly. Currents did not check, but the nest where 2.4a stubs faster. When connecting 2 devices, it heats up noticeably.
Good thing. Works in hours around the clock and is not heated. I recommend to everyone
Good, I like.
The charger is very nice and it charges fast, great designed and good quality. Although the shipping was long, the store is helpful. I am satisfied with my order :) Thank you!