We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
thanks!!
The watch works, packed perfectly, on the hand look good. The application works with the phone, still all the functions have not tried, but the main yes, and everything is ok.
Arrived same as advertised, perfect Functions are simple to understanding…
great item, just as described and easy to use.
Arrived in time. Compliant product. Quick test done and it is correct
thanks
All OK. Recommend.
Great items!
legal!
Up To now all OK. IS as described. Matched expectations. My wife has very thin wrist, but was well. The instructions are good but in English, let all worked. THE app is only in English, but all the watch is only with icons (only is annoying for those not know English it will not enjoy some cool functions app, plus some clock settings).
Fast shipping
It's nice when you try i'll leave more comments. instructions in chinese and english
I love the watch, same as the description i'll buy again
Everything Okay.
satisfied
It comes in his little box.
Great watch
Fast Shipping. I will support your website very well. Thank you very much. Jo President & CEO
eşime almıştım çok sevdi. şık bir saat. paketi güzel. satıcı üstüne kolye yazmış ben istemediğim halde. gümrük sorunu da yaşamadık. uygulama ile entegrasyonu yapınca tarih/saat hemen güncelleniyor. i bought to my wife she loved it. it is sytlish. has good packing. store wrote bracelet on it although i did not tell them to. no customs problem occured. date and clock is updated as soon as integrated with the app.
good item, fast delivery, good store, I recommend thisbstore
Well packed, excellent.
Thank you. I am very pleased with the order ... fast delivery, good quality ...
A quality product, fast delivery, recommended store. Thank you :-) quality product, fast delivery, recommend seller. Thank you :-)
great product! all as described!! super shop !! fast delivery for serbia ! 15 days !! we recomend it
Ordered as a small present under the christmas tree for the holidays, but it came in 10 days and before the holidays another month. So more than that, and as long as they do not try gifts, there is nothing to supplement...