SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time. Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of destagadgets (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://destagadgets.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you! All as in the description. Packed securely. Waited about 3-4 weeks
Excellent product arrived at peru in 28 days and in good condition, recommended!
The parcel is lost in my country, the goods correspond to the description. Thank you.
The product is original. You can update directly via Windows. You can update on the Logitech program. The store is interested in your every question. you can get the comfort of heart.
I ordered on 25 Apr 19 and items received from sliexpres on 06 May 19. Very fast, thanking you sliexpress.
33 days to Montreal, Packed well. Downloaded s/ware and the camera works perfectly. Totally satisfied.
Nice product. fits description
No recommended words 100%
I ordered the camera on April 11 and received it on May 3. The package was a bit dented but the camera is not damaged. The package also contained a small logitech mouse pad, which is nice. Haven't recorded a long video with it but so far the photo and video quality looks good.
Excellent product. 1080p at 60Hz. Totally satisfied. Thank you.
I am very satisfied with everything. This is exactly the one I was looking for. No scams, no nothing. It came very fast (from singapore to europe in under 2 weeks). And I didnt have to pay for anything more, just the product. 5/5
very satisfied....parcel packaging was good.
its is the original logitech camera , i even tested with the logitech application. and also got a mouse pad free thank you for the mouse pad. awms store no customs duties for india .... i will soon order few more
Original very good quality
Original excellent quality.
Camera works perfectly on windows 10. No need to install any drivers. Thanks for the mousepad gift.
thank you
It's okay.
Veikia puikiai
Good service. I liked it. You can order product. When the product is stuck in customs, it reached my hand in a time like 40 days. But I was finally happy. The product works fine. You can place order without fear.
Pleasantly pleased with the purchase. Corresponds to the description! How in the work will behave, learn in the process. The store indicated, at the request, the cost is lower at times, which is relevant for us. For those who are in the subject, will understand. Thank you for the nice gift in which the web-mouse pad was wrapped. Also, a cardboard box and a doll contributed to safe delivery without damage. Thank you and recommend!
Great camera. Packed well-native box wrapped with bubble film and packed inside ordinary cardboard box. Delivery fast-about two weeks.
A good camera for broadcasts, ideal if there is normal lighting. Webka went to my house for 17 days, came safely and safely. Pros: -Video quality -Good assembly -Earned immediately after connecting to the computer Cons: -Sorinka under the glass -Inscription logi instead of logitech I had to open a dispute. Returned half the cost, a trifle, but nice. In general, i was satisfied with this product, it fully performs the tasks assigned to it. Quality can be appreciated on my strips, always you are happy. Tweeter-philinqq
Before minsk the parcel was almost 2 months. The camera is original, the serial number is punched on the official website. There are no complaints about the quality of the assembly, a long enough cable. Image quality is good, especially in sunlight, with artificial it is better to use softboxes. Good producer!
good